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Spotlight Preferred Member Company
CSHP
Sacramento, California, United States (hybrid)
6 days ago

Description

Founded in 1962, the California Society of Health-System Pharmacists (CSHP) is a non-profit professional association established to serve the needs of health-system pharmacists, pharmacy technicians, and pharmacy students. Representing over 4,000 members CSHP is the largest state association for pharmacy professionals CSHP members share a common mission – to promote wellness, patient safety and the optimal use of medications in all care settings.            

The Membership Program Manager is responsible for developing and executing membership recruitment, retention, and engagement plans.  The Membership Manager communicates with our members on benefits, networking opportunities, and related programs.  

The Membership Manager reports directly to the CEO



Requirements

Job Responsibilities

  • Collaborates with the CEO, other staff, and volunteers on overall membership recruitment and retention strategy, including setting and attaining goals.
  • Manages the full membership life-cycle from prospecting to retention and increased engagement.
  • Provides CEO regular membership reports tracking CSHP’s number of members and by type (new practitioner, student, retired, technician, etc).
  • Provides guidance to staff handling membership invoicing, renewals, applications, and record updates.
  • Implements communications strategies using a variety of channels including web, email, and social media, and will coordinate with staff on dissemination of communication messages.
  • Monitors the CSHP website and social media channels to develop new content for the sites, and ensures priority items are featured, older information is updated or removed, etc. 
  • Manages design and production of promotional and marketing materials to enhance retention and recruitment of members.
  • Participates in industry trade shows, networking receptions, conventions, programs and events, training programs, or other meetings as needed. 
  • Provides staff support to CSHP’s committees including Member Recognition Committee, Membership Committee, New Practitioner Executive Committee, Student Section Executive Committee, and Pharmacist of the Year and Distinguished Service Award Committee.
  • Administers CSHP’s award program inclusive of communication of award requirements and deadlines, determination of awardees, and delivery of awards.
  • Coordinates communication amongst and between CSHP’s affiliate and student chapters in support of recruitment and retention of members.
  • Provides support to affiliate and student chapters’ web and social media channels to promote cohesive messaging between CSHP and chapters.
  • Working with CSHP’s Presidents, coordinates the quarterly Affiliate and Student Chapter President meetings.

Requirements

  • Bachelor’s degree required.
  • Two (2) years minimum experience performing similar duties and responsibilities with a preference for 3-5 years of experience.
  • Strong work ethic with a dedication to continuous improvements.
  • Ability to manage multiple tasks and projects and adhere to timelines.
  • Be a self-directed motivated team player.
  • Possess excellent written and oral communications.
  • Proficient in Microsoft Office Suite applications, video conferencing (Zoom, WebEx, Teams), and social media platforms (Facebook, LinkedIn, Twitter, Instagram)
  • Has superlative interpersonal skills, is customer-focused, and is adept at building relationships with members, partners, staff, and other stakeholders
  • Has experience with a CRM or AMS (preferably Your Membership)

Physical Requirements:

  • Some travel and after-hours work required to attend meetings and additional functions.
  • Ability to lift at least 25 lbs.

Job Information

  • Job ID: 67871744
  • Workplace Type: Hybrid
  • Location:
    Sacramento, California, United States
  • Company Name For Job: CSHP
  • Position Title: Membership Program Manager
  • Job Function: Membership
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 2-3 Years
  • Required Travel: 0-10%
  • Salary: $65,000.00 - $75,000.00 (Yearly Salary)
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